Part Time Sales and Service Representative I/II Job Job in Pinehurst

Part Time Sales and Service Representative I/II Job Job in Pinehurst, North Carolina

Published on: July 29, 2017

Part Time Sales and Service Representative I/II Job Job in Pinehurst, North Carolina

Part Time Customer Service
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Company: First Citizens Bank
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Location: Pinehurst, North Carolina
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Part Time Sales and Service Representative I/II Job

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Part Time Sales and Service Representative I/II
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Job ID #: 28850
Location: NC-Pinehurst
Functional Area: Branch Retail – Operations
Employment Type: Part-Time Exempt < 20 hours
Education Required: High School Diploma
Experience Required: Less than 1 year
Days and Hours: Monday 12-5 Tuesday 11-2 Wednesday 11-2 Thursday 11-3 Friday 12-6
Physical Address: 40 Page Drive Pinehurst NC 28374
Department Name: Sales and Service

Position Description

The Sales & Service Representative I perform teller transactions; basic service and maintenance; deliver access products and services; identify referrals for branch and specialty partner sales. Entry level with less than 1 year experience.

Principal Accountabilities:

Service & Sales Referrals:
Regularly create value added conversations with customers to uncover opportunities to make quality referrals to branch or other business partners.

Use problem-solving, listening, understanding and responding techniques to address a customer’s immediate needs and when appropriate, link need to a solution where there is an opportunity to expand or retain a relationship.

Risk Mitigation:
Adhere to all regulations and Bank policies, procedures and delegated authorities.

Manage credit, operational, reputational, regulatory and legal risks related to personal interactions, customer transactions and financial exposures.

Act as a first line of defense in the identification of risk.

Complete required training and any Continuing Education by established deadlines.

*This position may be filled as an SSR I or SSR II.

Position Requirements

Basic Qualifications:
High School Diploma or GED with a minimum of 6 months experience in a cash handling, sales or customer service role.

First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.

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